1. Who do you serve? Can individuals place orders?
We specialize in B2B gifting services, primarily serving businesses, organizations, and institutions. However, individual customers with bulk or custom needs are also welcome to inquire.
2. How can I place an order?
You can place an order by contacting us directly:
📧 Email: sales@plcskit.com | info@giftskit.com
📱 WhatsApp: +1 (402) 867‑3298
Please provide the product details, quantity, customization requirements, and expected delivery time. Our team will respond within 24 hours.
3. Do you offer logo or packaging customization?
Yes! We offer full customization options, including:
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Logo printing or engraving
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Branded or themed packaging
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Personalized greeting cards
Let us know your branding needs, and we’ll handle everything for you.
4. Is there a minimum order quantity (MOQ)?
The MOQ varies by product. Please email us to confirm the MOQ for your selected items.
5. Can I request a sample?
Yes, we offer product samples upon request. Sample fees and shipping may apply and can often be deducted from your final order.
6. What is your lead time?
Typical production and delivery timelines are:
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7–15 business days for stock items
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15–30 business days for customized items
Timelines may vary depending on the order size and shipping destination.
7. Do you ship internationally?
Yes, we offer worldwide shipping. Wherever your team is located, we ensure safe and timely delivery.
8. What payment methods do you accept?
We accept:
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Bank Transfer (T/T)
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PayPal (for samples or small batches)
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Credit Card (upon request)
Payment options may vary depending on the order volume and location.
9. What if there is an issue with my order?
We take quality seriously. If you experience any issues, please contact us within 7 days of receiving your order. We’ll work with you to resolve it—whether through replacements, returns, or refunds.
10. Can you help us choose the right gifts?
Absolutely! Our experienced team can recommend suitable gifts based on your industry, target audience, budget, and purpose (e.g., employee rewards, client appreciation, seasonal gifting).
11. Can I order multiple different products in one order?
Yes! You’re welcome to combine different items in a single order. Whether it’s various gift types, colors, or styles, we’ll help you coordinate everything from customization to packaging and shipping. If customization is required, we’ll confirm the details and MOQ for each product separately.
📬 Still have questions?
Feel free to reach out to us at sales@plcskit.com or info@giftskit.com — we’re here to assist you!
